Efficient Delivery Solutions for Europe We are dedicated to ensuring your orders are delivered promptly and securely. Here’s all the essential information about our delivery process:
Shipping Method Selection
Our shipping department selects the most suitable shipping method based on your package's size and destination within Europe.
A confirmation email will be sent once your order has shipped. Tracking information will be available in your account's order details.
Guaranteed Delivery Policy
If your package is lost or damaged during the initial delivery, we will reship at no additional cost.
Re-shipping options are available within 45 days after the initial shipment.
We are not responsible for undelivered packages due to incorrect or insufficient address details. Please ensure all address information is accurate when placing your order.
Delivery Timeframe
Standard delivery is within 2-15 days from the order's shipping status update.
For domestic orders, allow 5-9 business days from the shipment date for delivery.
Business days do not include weekends or national public holidays.
Orders are processed and shipped upon payment confirmation, with shipping status updates provided.
Discreet Packaging
We use high-discretion packaging to ensure confidentiality and safety.
Packaging does not include product-related titles or company names, ensuring a discreet delivery.
Handling Bulk Orders
For larger orders requiring multiple packages or orders from different warehouses each package will have its own tracking number for easy monitoring.
Orders are carefully divided when necessary to ensure secure delivery of every package.
Signature and Customs Requirements
Generally, parcels do not require a signature upon delivery. However, depending on local postal service policies, a signature may occasionally be required. If you are unavailable during delivery, postal services will leave a notification for parcel pickup.
We expertly navigate customs processes to ensure smooth delivery within Europe.
Delivery Success Rate
We consistently ensure successful deliveries to Europe and the UK, providing discreet and reliable service you can trust.
Returns and Compliance
If you receive incorrect products or items damaged due to improper packaging, we offer free re-shipment upon return verification.
Due to the nature of our products we don't accept any returns.
Tracking Information
Once your order ships, we update your account with the tracking number within 2-3 business days. Log in to your account using your email and password, click on your order number in the order history, and the tracking number will appear under the tracking column. Use your 17TRACK website to track your shipment.
Shipping Method Selection
Our shipping department selects the most suitable shipping method based on your package's size and destination within Europe.
A confirmation email will be sent once your order has shipped. Tracking information will be available in your account's order details.